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Common Universal Audio Apollo x4 Heritage Edition 12x18 Thunderbolt 3 Audio Interface Questions
How do I set up MIDI control with my Apollo x4 Heritage Edition?
Connect your MIDI controller to your computer via USB or MIDI cables connected to a MIDI interface. In your DAW, select the Apollo x4 as the MIDI input device to send MIDI data directly to your virtual instruments or for controlling UAD plugins via MIDI Learn.
Where are my UAD plugin presets stored, and how do I back them up?
UAD plugin presets are stored in the UAD system folders on your computer's hard drive. To back them up, locate the UAD preset folders (usually in your User Library, Application Support, or Program Files) and copy them to a safe location for future restoration or sharing.
What's the easiest way to monitor my input signal through the Apollo x4 with near-zero latency?
Use the Apollo x4's Console application to route your input signal directly to your headphones or monitors through the interface's DSP, bypassing your DAW's latency and providing near-zero latency monitoring.
My Apollo x4 is not being recognized by my computer. What should I do?
First, ensure the Thunderbolt cable is securely connected to both the Apollo x4 and your computer, and that your computer's Thunderbolt drivers are up-to-date. If the issue persists, try restarting both your computer and the Apollo x4, and verify the Apollo is Thunderbolt 3 (or 4) compatible.
Does the Apollo x4 Heritage Edition come with any free UAD plugins, and how do I access them?
Yes, the Heritage Edition includes a suite of premium UAD plugins. These plugins are automatically registered to your UA account upon device registration and can be downloaded and installed through the UAD Meter & Control Panel application.